I admit it, I'm a Pinkberry snob, so this is a biased review. You've been warned.
I don't like this whole self-serve frozen yogurt thing. They charge you by the weight and you end up spending way more than you were planning to spend!
I am by no means a germaphobe, but I found it a bit unsanitary that you have to reach over some of the toppings to get to others. I didn't feel like any of the employees were really supervising what was going on and the toppings were often getting mixed together a bit, so beware of this if you have food allergies.
If you're at Carolina Place, I honestly think the Dairy Queen/Orange Julius stand is more worthwhile than Orange Leaf.