I wrote a review that was prompted from the internet and I received no response from that so I decided to take it to YELP!!! Long story short I had sent what I thought was a bright flora arrangement to my dear friend who was about to deliver her first baby. I even paid for for the upgrade for extra blooms and had requested a pink bow tied to the vase. Well when I got a picture of what had arrived I felt like a cheapskate and my friend know me better than that. there were no pink roses no white accent flowers and no orange blooms either and the vase wasn't pink nor a pink bow. I was very upset and highly disappointed with this. For what I paid for and thought I was ordering and what was delivered was not as promised. I am highly disappointed with this florist. I am not sure how to upload a photo to this but i am more than happy to send one to show your skimpy arrangement of which i paid almost $100.00 for.