I went here two nights ago with my boyfriend and his parents. It was about 7pm when we got there and for a Monday night, business was pretty good. All the seats on the inside were taken and two tables outside were full. One of our group got their Strawberry Blond, three of us got the Founders Favorite (mine was without pecans--ick, and the girl asked if I wanted something else, so I got Reeses cups). The store was clean and the two employees working kept a steady flow going with the lady ahead of us ordering icecream for 10 people (or so it seemed) and then our four orders and the guy behind us.
I'd go back, but I'm still working off those calories from two days ago.