its amazing how the employees treat my wife over the husband. I asked my wife to take the car in (who knows nothing about cars but to drive them) and that everything is in the system. $101 later they gave her Synpower oil vs. SynBlend I always get. Charged her for a premium oil filter and there is no such item.
When I take the cars I get exactly what is in the system. I am assuming there was a new employee or just an un-honest person taking advantage of a female.