I can't put my finger on exactly why this place was such a letdown, but it was. The website did a nice job of hyping the place up, and I had a coupon, so my now-wife and I headed out there on a Saturday night for a date.
Maybe I was too excited? In any case, everything seemed...average? Our service was quite poor (you'd think that they'd have good service on a Saturday night) and the food was quite unremarkable. In addition to slow service, the wait staff was quite uninformed about the food. The place was also REALLY dark...dark works well if it's a romantic-sort-of-dark, but dark doesn't work well when it makes it hard to see the lovely lady sitting across from you. =)
It must not be totally bad, though--one of my co-workers was there that evening and told me later that she loves going there. Maybe we just ordered the wrong thing? Whatever the case may be, I don't think I'll be going here again--there's too many other great restaurants in Cleveland!