After a month and a half here: So far we've had good experiences. Maintenance was helpful with move-in work orders and also when helping me jump start my car. Staff at the welcome center have been helpful and friendly. We like the grounds and our apartment, and I enjoy the racquetball court. The pool was closed when we first toured the complex and when we moved in, but it re-opened about the time that the welcome center said that it would. We haven't had noise problems from neighbors, but our downstairs neighbors say they can hear my steps when I walk through the kitchen.
I'll update this review after we've lived here longer and have more experience here, but we like the place so far. :)