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  • I have to say, I got deceived by the fancy website and menu. The reason for 3 star is the partial strip view.. other than that, it's not worth spending your time and money. Our server Stephanie was terrible and food was mediocre, probably Olive Garden serves better food. We started with wine.. I had some questions about 2 wines on the wine list and she was clueless. She said she would find out. Comes back and tells me both are "dry wines" I asked what grape.. she had no idea. So we ended up ordering a bottle of prosecco. She brings a different bottle than what we ordered. I sent back, she finally got the bottle we wanted. She poured our first glass and never came back to refill, not that they were busy.. restaurant was barely 30% occupied. (Speaks a lot about being that busy on a Saturday evening) The first round of bread is complimentary but second round is a charge. We ordered one more and she charged us for 2. We ordered short ribs from their seasonal menu, filet mignon and ceasar salad which was just OK. I had the walnut tomato pesto ravioli, fancy description but all it had was cheese ravioli with very average marinara sauce and basil leaves.. no sign of walnuts. We didn't order dessert. After we paid our bill, the manager came to ask about our experience. I gave him my honest feedback. He was very apologetic. I asked if the restaurant had a sommelier, he said that the somm was going back and forth to other restaurants coz of staffing issues. Manager seemed nice and told us to come back, however I don't think we will return. If you are looking for good Italian food and service, NOVE has neither.
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