I've been taking my son to. Mendoza for 8 months. I kept giving dr. Mendoza a shot. This last visit I walked out. I NEVER walk out of appointments because I'm in the medical field. I understand things happen, you fall behind on your schedule. But they are ALWAYS behind. Schedule things better or hire an np to help. I waited nearly 2 hours. Not to mention there office is dirty and outdated. He never apologized for the wait and has not since called to reschedule or apologize.
Long version:
First visit, I waited 30 min before I was seen, I go in, dr. Mendoza gets a call in the middle of the exam on his personal cell and answers it. Umm. That's rude. I brush it off. We schedule a circumcision, and we are the 1st patients, we still waited 15 min before being brought back because Dr wasn't there in time. Fine, I've ran behind on my mornings before too.
Visit after visit, I knew appointments would last hours. This last one pushed me over.
They seem to run out of vaccines which is baffling to me because that's something one should not run out of unless it's a nation wide shortage. So my baby is behind on vaccines.
THEY rescheduled me because dr. Mendoza wanted to leave early on my appt day. It was st. Patrick's day. Fine. You work hard, you should enjoy a green beer or whatever. They said to come in Wednesday. I come in 15 min (2:30) before our appointment (2:45) as a courtesy to them. It's good to be early. Someone who came in AFTER me was seen before me! They call me back finally at 3:20. And I wait. Go to the scale at 3:30. And I wait. It's 4 and I'm still waiting. The poor medical assistant is running around like crazy. I ask the receptionist how long it's going to be.... she said I'm still 2nd or 3rd to be seen. I just lose it. That means I won't be seen until 4:30?! This is EVERY single appointment people. There offices are dirty, they need better paint. From recommendation of all my mom friends I am going to dr. Tenby now.