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  • First and foremost, I need to acknowledge an amazing employee named Jen who went above and beyond for myself and my boyfriend. So I call this location on Friday 03/23 at 11:40pm to ask if they're still accepting online orders and the person on the phone says yes but only for pickup and we HAVE to be there by midnight. She was very clear about that. No problem. So my boyfriend goes running out the door while I place the order on my app. Well my dumbass makes the order for SATURDAY night at 11:45, which means Pizza Hut never got the order, which means the ovens were turned off before my boyfriend got there. Unfortunately, the news is devastating; there's not much they can do other than give us some wings. Oh well. That's my bad for screwing that up. But while my boyfriend is on the phone with me letting me know what's going on, in walks Jen who offers to make the order anyway. She offers to stay late (when she did not have to) just to make these last pizzas for us. Not all heroes wear capes, y'all. This goes beyond just exemplary customer service. This was a true act of kindness and I am so appreciative of that. Thank you so much!!!
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