Great products but crappy customer service from the store manager. Fell in a wet spot after worker mopped with no cone up. Hurt my self. Made report, had to see a doctor and do some physical therapy. Just wanted them to pay for my doctor bills from the accident. They would not and showed video of the area with a cone but the problem is it was a half hour past the time I made the report on the video. They did not want to take responsibility! Shame on you Smith's!!