Isabel is definitely a dog whisperer! One of our pups has been asked not to return to "many" other puppy spas in the area. She is deaf and has sensitive skin, so she doesn't care much for the clippers. Isabel worked a miracle and she looks absolutely beautiful! She said our puppy just gave her kisses the whole time. That shows you her patience and love for animals! I would HIGHLY recommend Isabel, especially if you have any concerns like we did!