I am beyond thrilled with the results! I had several pairs of shoes repaired recently and they look as good as new. A few pairs were Via Spiga and the heels were worn to the metal. For $12 per pair, the shoes are back to beautiful. The customer service is exceptional and the level of expertise is unparalleled. I will certainly count on Quality Shoe Repair for all future repairs and will gladly pass their name and location on to all of my friends. What a magnificent find!