I thought I would try a new nail salon, that was a bad idea. I called ahead to see if a manicure was included in the SNS, they said yes. When I sat down they did not start a manicure, I asked if they were going to do a manicure and they told me it was not included. I explained that I just called to confirm they told me that the person on the phone did not know. I should have gotten up and left at this point, but decided I will still give the place a chance. When I arrived I began to pick out a color and the first one I picked they said they did not have it. I picked another color, the lady came back with three options (I am not sure why). I picked one, it looked nothing like my original color and is hideous. I am really disappointed that I paid $35 plus tip for my nails. I will not be returning.