I went here with a group and we were blown away with the ridiculous portion sizes and never ending flow of yummy goodness. Seating is alright, but getting a party of 10+ might be difficult depending on when you're going. The place doesn't have much in terms of ambiance, but it does have kpop playing almost exclusively which lightens things up.
We did have an issue with a waitress which was the result of a severe communication barrier. Basically, someone asked for a knife to cut their stake, and was given a pair of dirty hobby scissors instead. Also, some orders were completely wrong, so after a quite few of these hiccups another waitress stepped in.
The communication barrier really is no excuse for bad service. Maybe get some Koren- Canadians instead of using useless international students/ tfw's