I know it is a fast food place, and that it is hard to write a review on fast food.... so here goes!
This was truly one of the most frustrating fast food experiences ever! I decided on KFC as a quick dinner option.... so much for fast food and a quick option! By the time I got my food it was 21 minutes later! My receipt showed I paid at 6:57p- I did not leave the establishment until 7:18p!
I pulled into the drive thru and ordered one famous bowl- with the gravy on the side (so that it wouldn't get to soggy by the time I got home) the girl repeated my order and it was correct, so I proceeded to the window to continue the transaction and receive my food- when I got to the window the girl took my card and then mentioned it would be about six minutes for my food, and I said ok- she then completed the monetary transaction and asked me to pull around to the front to wait and she would bring it out when it was ready- so I did- only to see her leaving for her shift to go home ten minutes later- so I wanted another 5 before going in to check on my order- I was then ignored by three different workers to then be asked by another yelling from the back of the kitchen with an attitude "can I help you!?"- I said that I was coming in to get my order and had my receipt- she then proceeded to get the order, and handed it to- I checked the bag, and noticed that the gravy was on the dish- so I mentioned that I had ordered it on the side- she seems a lil annoyed and they went to re-make it.... Another girl brought it back with a very dismissive attitude.
I know that it is a fast food place, but as a fellow human I have never received such bad courtesy from other people!
If you want KFC- I highly recommend another location!