I filled out a painstakingly long survey only for this Earl of Sandwich to deny redeeming it. They held up the line and wasted my time. Because of this, I opted to eat at the Chronic Tacos next to it. If you're going to offer a coupon for a survey, the onus is on you to redeem that coupon. Anyway, one is better off avoiding Earl of Sandwich and eating at the other restaurants in the food court.
UPDATE:
In response to Earl of Sandwich's request for my contact information, I have sent Earl of Sandwich a private message providing my contact information.
I will update my review when Earl of Sandwich contacts me and resolves the issues mentioned in my review.