This place was so much better when you could order your pizza through the line subway-style. It's still the same delicious pizza, but the dining experience was awful. Our food took forever to come out and none of the three pizzas at our table were correct (it was like they took our pizzas and mixed and matched the toppings). It then took forever for the remakes to come out and in the meantime we had the pleasure of watching the kid making our food play with his hair, his phone, and generally touch things while preparing our orders (they don't wear gloves!). The new management completely lost sight of what made this such a great pizza joint (except the amazing pizza) and even though this was our favorite pizza place in the Pittsburgh area, I'm not sure we'll be coming back.