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  • Today was (I think) our third trip to Outback. My daughter requested it for her birthday. Service was so horrible that I will probably never be back. The food was delicious, but we're not really pick eaters so.... we usually like everything. Two of us did not get drinks refilled till we were finished with our food. We asked for extra bread because the bread is pretty small for a family of four. We asked three times, and we never got the bread. Once we asked our server. Then the lady who came for our dishes assured us she'd bring bread. Then we asked our server again. Then she came back and told us she'd bring us bread.... We finished our food and she never mentioned it again. I put a note on my receipt and I hope the manager sees it! I can't imagine that they'd care, but you need more than just good food to keep your customers. We still tipped the 20% or so because I felt guilty, but I think our waitress deserved 10% or less. I have a hard time giving less than 20%, though. I guess the solution is to not make it back to this restaurant. We do not eat out at restaurants too often, but when we do we expect a little service. ***June 30th Because we're moving, it's been difficult to find the time to cook some nights. We have ordered to go twice, and that seems like a much better option for us. Food was great. Both orders were done in a timely manner, not quite done when it was supposed to be, but close. Don't plan on making it back into the restaurant, but ordering to go is a decent option!
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