Ok so let me start off by saying that we are regular customers at Hobak and we decided to try this place out and see what all the hype is about. So their were 5 in our party and we decided with the Large and small beef combo 2x brisket, short rib, ribeye, and skirt stk. The lady who served us our food had a name tag that said Trainee, so I was like this isn't going to be good. The Trainee took our order but didn't seem knowledgeable. She took our drink orders and we also ordered 5 Rice's for us and also 2 steamed egg 2 Tofu Bean soup. So they started bringing us our side dishes which looked promising. We began eating our side dishes and became thirsty. They didn't bring us any water and had to ask for water and she forgot that we ordered soda along with the water. Then we had to ask her for our rice that we ordered coz we were eating our sides without any rice. Then our faces were a mess because we didn't have any napkins and had to ask for napkins as well. So things are becoming a little irritating by now because we had to ask for all utensils and water, and our side dishes.
So Trainee started cooking our food, again we ran out of our sides and had to ask for more. Trainee never said a word to us as she was cooking and she didn't properly divide the meats to our party. She cut the meats by half and their were 5 of us so the 3 of us got less meat and we had to ask her to split it up evenly. As she was cooking the smoke was getting in our faces because she didn't bring the vent down and I couldn't breathe which was unpleasant. As we were eating our brisket we asked for our 2nd steamed egg and bean soup and she said that it was coming out. I didn't understand why they just didn't bring all 4 of the soups out because the 5 of us had to try and split the two of the soups and it was just a hassle. My wife and I had to wait for the second set of soups before I could try it.
When it was time for our ribeye another cook came. I guess a more experienced cook. I noticed that none of their employees had name tags. So our new cook is a slender buff Asian dude. This dude never introduced himself and just began cooking our food. He was a bit better than Trainee, he seemed like he knew what he was doing and at least he utilized the air vent.
When we ate our meats and we all agreed that it didn't have as much flavor as we are accustom too. We heard that 8ounce meats were top notch but we felt that Hobak was much better than this place. 8ounce was super expensive for the type of service and quality of sides and meats we received. Their desserts are separate which was disappointing because their are other places that offer complementary desserts. Best thing about this place is the atmosphere. It's beautiful, clean and it's very modern but it will take more than looks to bring me back. We will NOT be coming back to this place nor recommend it to our friends. We get better service and better quality meats elsewhere!