I don't understand the low ratings! What do you expect out of places in food courts? I've gone to WJ many times during business trips to LV and never had an issue. Granted, they SOMETIMES charge for water, but I believe it's the franchise's policy. It just depends on who get get to serve you. Ask nicely. My favorites are any of their noodle soups. They make it fresh to order. Good food, good serving size, good price, and great location!!