I've only been to this location a couple of times while visiting my husband while he was on his lunch break.
The last time we went in here, I noticed the lobby area had a different feel. I think maybe they remodeled some? Either way, it had a pretty decent flow.
The staff was friendly and didn't hesitate to offer good service. The food came out in a fairly quick amount of time and everything was correct on the orders (something that is becoming uncommon in the fast food realm). We ate, were offered condiments while seated at our table, and we left. No complications, no complaints.
The food tasted good and fresh, as it usually does. I generally just order the chicken and mashed potatoes with gravy as my side.