The worst cake experience ever.
Although they seem helpful, it's a mess when trying to get details in order. As it was a special occasion I went along with their ideas as they are professionals.
Went two months in advance to get everything in order. At the time we loved what samples they had us sample. Everything at that point seemed perfect.
The staff was friendly, the music nice, the Cuban sandwich is amazing.
But, unfortunately this service was not what we received the day of the party.
We had an extremely late cake delivery (it supposed to arrive at 5pm, yet it arrived at 8pm waaaaaay past original time.)
The cake was also extremely dry. Not compared to what I sampled at the store.
The details were changed in the cake as some of the ribbon colors weren't what we had agreed on.
None of my guests enjoyed the cake, and 80% of the cake went to waste. These are one of the worst experiences I've ever had.