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  • I'm from Chicago and have been dying for this Gino's to open up. I didn't want to go right when they opened as I knew they needed some time to get it together. Anyways, I ordered take out the other day and my whole experience was great. The lady on the phone was super nice, greeted me with an upbeat tone, verified my order and was just pleasant to talk to. Parking was simple upon arrival as they have designated take out spots right in front. The host (probably the same girl) was very bubbly, told me I had about 10 min left on my order, offered me water and showed me where to sit. They had live music playing and he was pretty decent to listen to. The games were on and they were pretty busy this particular evening. When my Pizza was done she brought it to me and thanked me for coming in. I'm all about excellent customer service. I live about 15 min away but when I got home my pizza was still hot and it was so delicious. Just like the Gino's back home! I'm so excited I had a good experience and will return soon.
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