Signed a 1 yr agreement about a year ago when a gentleman came knocking...normally I tell people to go away, but he was very nice and non-threatening and seemed very genuine in just helping people so i gave him 5 minutes. Ended up signing up and have been very pleased with their services. They will come on a dime if something comes up during your treatments and the guy who seems to always answer at the office is very cool and friendly. We do a bi-monthly treatment and have never had more than just a couple minor issues that would happen no matter what pest control place you had. I do feel they could be more friendly on pricing, I hope I re-negotiate now that I've given them a year of loyalty - $76 every 2 months isn't breaking the bank, but it seems that alot of places are around $50-60 nowadays and have great reviews themselves online. We will see.....but overall happy otherwise.