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  • Where to start....huhhhhhh..................I had to take our dog here based on the rescue stating so. Immediately ran into disorganization. Secondly, they will hand write visa/mc numbers for other vendors (cremation) which is not stored securely/nor is that to be done in such a fashion. I did discuss that with them, and got the SHRUG...I also explained they can be fined 250,000.00 per occurrence.... SHRUGGGG. OK. Not a good sign. Each time I went in here, myself and all the other clients were seated outside rooms while they took the animals back, without owners, VERY ODD. No owners went into the rooms, any of the 6-7 times I was there. When this dog had worms (when she first arrived) they handed her to me and said here you go, give her this once a day for 2 weeks. OK. I get home and it says give 1 dose...period. so i had to call them next day..and she said no it is 1 dose. OK. Problem number 2....i got 4 puppies who were seen by this vet clinic, after an ok, they were brought to me. I knew immediately they were all sick with something..not good...as they had horrible diarrhea and it smelled horrible, throughout the house. So after NUMEROUS calls, and so much wrong information, I had 2 puppies go back, after call number (3-4-5) one of the girls answering the phone messed up and said, the one puppy had giardia...(WHAT) and the second dog tested positive (WHAT) now i still have 2 puppies...(they are neg...so i was told)......so another 2 weeks go by, i call oh no (the 3rd one was positive..the whole time) (WHAT) so i speak with others and have them relocated to a different vet. Surprisingly that vet treated them ONE time and they were then negative...that was 6 dogs total who had been through multiple rounds of meds at West Charleston Animal place, to no avail. I felt like they were onesie twosie ing the rescue, yeah they may get a better price, but if you need to keep doing it again and again and again, with boarding....sounds like a money maker to me! I was so mad, because I have other dogs and they could have gotten very sick from this disorganization! Not to mention 2 weeks of shoveling smelly water poop! DISGUSTING!!! I did not trust them to spay the rescue puppy i had.,...I have never in all my years of having animals...ever experience such a disorganized HOT MESS!!
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