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  • Went here 4 days in a row around 8:30 AM. Day 1: Ordered the #1 (2 donuts & a coffee) & the lady manager rings up my debit card & hands it back to me. Asks me what donuts I want all the while chatting/splitting her attention w/ the old guy that looks like he is a regular, daily customer. I finally get a chance to tell her & she tells me the ones I want are 40 cents extra each. I don't mind paying extra but she should have let me tell her what I wanted before swiping my card & handing it back to me. (The two donuts at 40 cents extra equals the total price of the #1 as stated on the menu so I'm not really paying "extra" rather saving 80 cents if I get 2 regular donuts) Day 2: Ordered the #1 again. Girl at counter asks the guy manager if all the donuts costs the same for the #1 & he says yes. I am happy with my donuts, coffee, & the service so I order 50 donut holes to go for my coworkers. Day 3: Ordered the #1 again but went through the drive thru this time. The guy says he is the seasoned manager & asks me what I would like on my "ICED" coffee. I told him I would like 8 Splendas (2 per every 8 ounces plus an extra 1-2 due to the ice)... When I get to the window, he hands me s "HOT" coffee (16 oz) & I am already late to work so I just take it & leave. Putting 8 Splendas in 16 oz of hot coffee makes it way too sweet. The coffee sizes differ based on hot or cold (ie: a medium hot coffee is 16 oz while a medium cold iced coffee is 24 oz) Day 4: Decide to give this place one last chance. I order the #1 again & the young girl at the counter asks her manager if all the donuts are the same price to which he tells her that some are 40 cents extra. I had to repeat myself about what I wanted in my coffee but she looked stressed out so I just gave her a break. While waiting for my coffee, the two senior citizens in front of me were complaining about their coffee to the manager. The young girl left the register to help with the coffee for the different customers & mixed up some of them. After finally getting my coffe, I left. All in all, donuts tasted great but their communication & service needs some work. I would still visit this location again but I would make sure to be extremely specific so they do not mess up anything.
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