UPDATE (2016.11.06) - Moving this place up to 4 stars. New staff on board and they seem quite different from the last crop of kids. In other words this bunch actually smiles and says "thank you!" Product is very good and I've connected with the owner. See progress! Keep up the good work!
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UPDATE (2016.02.19) - Went back and tried them again. I think the owner must have read this review as he was super nice to me. I always order the same thing. It's not rocket science. I appreciate the fact that the store was a little more accommodating this time and actually thanked me for my business. Moving rating up from1 star to 3. Will revisit again...
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One of the top aspects of customer service is to actually give the customer what they want. Walked into this place at 5:58pm on a Sunday and staff refused to make a drink listed off their menu? The girl at the counter cited that she was in the process of "washing" the juicer and had put away the parts which weren't available. In other words I'm too lazy to make you a drink in a outfit that sells juice. Right. Anyways I'm in the restaurant with 3 other people and I'm told by an older guy working the counter (owner or manager perhaps) that the store is closed. Really?? Cause I'm standing here aren't I? Perhaps you should just lock your doors earlier and pretend that lucrative business sales don't matter then? Epic fail. Rude unprofessional customer service. Too bad cause I frequent Booster Juice quite a bit around TO and this is one restaurant that wont be getting any of my business ever again. Money left on the table...