I found this salon through Yelp and I was super excited about getting in with Yazmeen but the receptionists seem unable to help customers. When I called to schedule an appointment I had to call back a couple times before I could even get an appointment. I'm told Yazmeen would call me back...but I don't think she ever did so I had to call again. I am suuuuuper picky about who I let touch my hair and since she had such great reviews, I decided to put forth the effort to get on her schedule. Once I did, I was told I would receive a confirmation and that confirmation NEEEVERR came. I live 5 mins away from the salon, so I began calling 20 mins before when I thought my appointment was just to confirm (since I never got a text or call) and I was told once again that I'd get a text (presumably from Yazmeen) and I never got it...AGAIN!! I called back and the receptionist STILL COULD NOT HELP ME. She just apologized and said Yazmeen is booked out...which is why I waited for a week and a half for an appointment. The receptionists kept saying "I can't check because a stylist is on the computer." Really? I heard that excuse like 3 times when I called for ONE appointment. Is there only one computer that can be utilized? I was told today "It's the day after Christmas so it's busy." Really? I was told how "busy" the salon was when I tried to make my appointment initially.