I got three different estimates to replace our sprinkler system and I got a wide-range of quotes and information (not to mention the two companies that didn't bother to call me back). Joe came out the day I called. Joe was the only one to say our sprinkler system did not need to be replaced, we just needed to replace the drip system with pvc and all the sprinkler heads. Joe was exceptionally knowledgeable about the sprinklers and what we needed, and quite honestly, both my husband and I felt the most comfortable with him. It took an entire day to get the job done and at the end of the day, Joe walked us around and showed us how everything worked, etc. My husband then noticed that one of the spinkler heads that my husband had previously buried (i.e., not visible buried under dirt!), had not been replaced. Joe came back to (unbury and) replace the sprinkler head. I was exceptionally pleased with this customer service, knowledge and professionalism I highly, highly recommend this company.