I never thought I would be writing a yelp review over buying a mattress but the experience I had definitely deserves to be shared. I too work in retail so I know the everyday customer experience, and I forgot how much I love to be wowed by service until I met John. I recently moved to a new place and was in a hurry to buy a mattress 3 days before I had to move in. I told John I needed a new queen mattress and he pointed me in the direction of one while he continued to finish up with another customer so I could have his undivided attention. One point was all it took. I found the one and he took me through the process of having to order it because it was out of stock, but made sure it would be delivered on time of my move in date. If you ever need a recommendation for someone to sell you a mattress, it's John. Thank you so much for your genuine customer service! I also waited until I've slept in the mattress to make sure it was comfortable before writing this ;) go see John!