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| - After browsing Yelp! for a self wash for my two German Shepherds, I came across Wag N Wash. After reading the reviews, I was just about ready to load up my poochie until I read that the dogs must be lifted into the wash bins. Me being a scrawny 125 pounds, I knew I'd nearly kill myself trying to lift my 85 and 100 pound dogs. I know I could have asked for assistance, but my dogs don't like being handled by anyone other than myself. I then read that Smelly Dog had hydraulic wash tubs that could be lowered to where the dogs could walk right in. This alone made me switch my destination to Smelly Dog.
Upon arrival, I was greeted by two friendly receptionists. I didn't have an appointment, and that wasn't an issue at all. They checked me in and immediately began setting up a tub for me. Once they finished, they attached a collar to my dog and walked us back to the tub, which I'm assuming have been upgraded based off of other reviews. The tubs were metal and definitely durable. She then showed me how to work the remote for the tub, how to work the hose and explained the array of products/tools I was given (Apron, shampoo, conditioner, ear cleaner/cotton balls, a gentle face wash, towels, a few brushes/combs (one of which was a sudsing brush which was MIA in another review) and blow dryer).
As soon as my Yoshi girl entered the tub, we realized there was a problem. She is an awkward height, so when we attached her to the restraint, it was either too lax, which meant she could easily jump out, or it was too tight to where she could not stand up without having to keep her head down. The receptionist helped me find a way to restrain her to provide her comfort and to also prevent her from flopping out of the tub.
Wash Time! The hose was very easy to use and had many different settings. The pressure was good and the water temperature is controlled, so no need to tinker around with a "hot/cold" knob. The shampoo and conditioner are in what appears to be condiment bottles, which provides very easy application. The products are all natural and high quality that work and smell great! The dryer was also easy to use. It has a high and low setting. Yoshi is very timid, so I used the low setting and she did fine.
Once I finished, asked the staff if they would be able to make accommodations for my other German Shepherd, Ben. Ben is aggressive and does not like unfamiliar people at all, so I was nervous to bring him in. They assured me they've seen it all, and offered to set me up a tub in the far corner so the number of people passing by would be limited. I was also allowed to pre-pay for his wash to limit the amount of time he would have to be in the lobby. By the time I dropped off Yoshi and returned with Ben, the tub was already set up. They allowed me to walk back to the tub and restrain him myself which is exactly what I wanted to do as this prevented any unnecessary barking or growling.
After washing my Benny boy up (he did EXCELLENT by the way! Proud mama!), we returned to the lobby. I was approached by Jackie (owner/manager??) and she recommended an awesome oatmeal shampoo for my very itchy Jack Russell at home (already used it, he smells so yummy!), as well as some grain-free foods (all were reasonably priced too!). I was nervous because of how close Jackie was standing to Ben, but much to my surprise, instead of barking at her like he does with nearly anyone who else who stands too close, he jumped up and licked her all over her face!! AMAZING! She obviously presented herself in a way that wasn't threatening. Major Plus!
I'll definitely return! Awesome staff, very user-friendly equipment. Totally worth $15 bucks each. No more bathroom hair-ball explosions and accidental headbutts that result in split lips!
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