Bought a Groupon from this place and I am so impressed! It is so, very refreshing when you go somewhere with excellent customer service. Doesn't matter where it is. Joy was the front office person and she was so pleasant, friendly and personable that I had to write a review same day. I like that she is also matter-of-fact and tells you to be prepared just to ensure that everyone gets a fair amount of time as they are super busy. This place is clean, professional and they are efficient.
Kim was the technician that did my laser hair removal. She was so reassuring, and made me feel comfortable right away. She made the process quick and painless. I chose to do a small area (under arms) first before I decide to do any other areas. I was so scared! It was my first time and it wasn't bad at all! It felt like a blow dryer on your skin, blowing concentrated cool air and something spraying you with tiny, static feeling zaps. (if that makes any sense lol)
I definitely plan on getting other areas done. I may venture into other treatments too as I like that office very much.
If it is your first time:
1. Shave within 24 hours before your visit! Otherwise you will waste your time and waste theirs because you will not be able to get laser hair removal without shaving first.
2. I took Motrin 30 minutes before...maybe that's why it didn't hurt?
I highly recommend this place and look forward to my next visit. Is that kinda weird to say? haha!