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  • We like the food and prices are reasonable. Our biggest complaint is the service. It took a bit long to get a server to come over and then it took our server a while to get our bread and drinks. They really need to develop a better sense of teamwork. While waiting for things there were numerous servers standing around gabbing. It really gave us the impression of "Not my table." "Not my problem." Only other complaint is they need to get some rinse aid for the dishwasher. I had to dry our bread plates when the hostess gave them to us. Ok so it's about 2 years since the previous review and not much changed. Our server tonight was not very good. We waited longer than we should have for her to come over and take our drink order. After waiting a long time for the drinks, they came and I had an incorrect beverage. She finally came back after 10 minutes and when I told her the drink was wrong, she laughed that she had given my drink to someone at another table. I was wondering why she waited for me to point that out to her when she had known that for several minutes. I asked her for a straw when she brought the replacement beverage and it took about 10 minutes to get that. We put in our order and it seemed to take a long time for the appetizer. We saw our dinner come up from the kitchen because we were sitting right next to the area by the open kitchen. Our server was busy stacking bowls and plates and we watched our food just sit there. During this time there were lots of servers and employees kind of standing around and no one bothering to bring us our dinner. When our dinner was finally brought over, you will be shocked to find out all the pasta was iced cold. We had to go up to the staff who was busy chatting and ask for a manager. He was apologetic to us, but when he went back to the open kitchen, we could hear him laughing at us with the chef. (Seriously, like he forgot this is an open kitchen area.). The server came over and was mortified that we had spoken to the manager. She never once apologized for anything. He brought our pasta back and it was--meh. A lot of the noodles were stuck together and we don't think we got the garlic oil sauce we had ordered. Another manager came over and told us he comped our two dinners which was the right thing to do, but we are not in a hurry to go back there.
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