I brought my car in with a list of things I wanted checked out and done. When I first showed up I got ignored by the service writer. Then when he realised I wasn't with the other man that was there he apologized and went right to work. Listened to me, answered my questions and we were in constant phone contact through the whole thing. Court is who I dealt with he was great. I hate going somewhere and being treated like a girl who doesn't know what I'm doing. Court did not do this! Highly recommend!