I had very high hopes for this restaurant after reading the amazing reviews, and we were left disappointed. We wished we had gone to our regular AYCE sushi place instead of here.
First impressions:
-Very clean dining area
-Modern decor
-Nice hostess
-iPad ordering system
-Not very busy
So far so good right? Next we get seated, alllll the way next to the kitchen. There's another connecting dining room where we can see all of the other staff sleeping in the booths and hanging out. Didn't think too much of it but weird to hear alarms going off because they're sleeping. They didn't have a lot in selection - strangely since usually restaurants have mackeral sashimi. Their white tuna is listed as Escolar which is the actual name of 'butterfish'. I ordered 'Popcorn Chicken' which came out to us as Chicken nuggets. How disappointing. We asked one of the staff for sauce and she basically ignored us. The other staff saw we needed water refilled and ignored it. We also had to order desserts with the staff - not on the iPad. What really ticked us off was while we were getting our desserts the staff gave us the receipt as if to say 'you can go now' or 'hurry up and leave' to us without us asking for the bill or asking if we wanted more desserts.
Nope. That's a big no no in our books. So we gave you guys a try and won't be back. Also maybe give your staff members an actual staff room/space for them to sleep all they want and talk as loud as they want.