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| - *FIRST NOTE* We had a Groupon for this location. We had $20 to use. The owner told us that to use the Groupon, we had to each buy a drink and pay a 15% gratuity on the bill. The Fine Print on Groupon says nothing about having to buy drinks and adding a 15% gratuity. I know this guy was scamming us, but I paid the difference to just get this over with.
We ordered a beef shish kabob and a beef and lamb shwarma. The food took a little while to come out to us. The food was not bad at all. The beef shish kabob was actually pretty tasty. The shwarma had a bit too much gristle. The saffron rice was okay, nothing to write home about. Pita bread and hummus was good, didn't find it too oily, although I have heard complaints on that. The owner did even come by and give us extra pita bread. He also had us try the green sauce which wasn't too bad, it had a nice spice to it (though I had seen it earlier and commented that it looked old). The owner also mentioned that the beef was imported from some country like Australia and said it had no hormones. That I didn't believe, this coming from the owner who had already scammed us into buying drinks and gratuity.
One good note from the owning scamming us to get drinks was trying the sour cherry iced tea. That was delicious. I'm not normally an iced tea drinker as I prefer more sugary drinks but this was a great blend of flavor and light taste. Definitely the best part of the experience.
Though, the place is only going to get two stars however. The fact that the owner scammed us into spending more money gives insight on how the whole operation is run. It's true, businesses that run Groupons do NOT make money of those. They actually are more likely to lose money in the short term as they are giving away food. The point of this is to increase foot traffic and get people in the door and have a nice experience so they can tell their friends.
What the owner is doing is alienating the people who do use these deals. This may be acceptable in the short term, but in the long term, they will have very little repeat business.
Plus, this location had been on Dirty Dining only a month previously, where he mentioned that some of the meat is pre cooked (so why would he talk about the importation of great beef if it's imported?) and the green sauce in that episode had been out for 11 days. Just seems like the owner trying to talk his way out of things.
I can understand where the owner is coming from. The strip mall where this restaurant is located is a dead zone. Nothing really survives in the space. The atmosphere around the location is abysmal and just down right spooky at time at how quiet it is. The inside of the actual restaurant is also like that, with the lack of patrons and the quietness of the music.
Overall, the food wasn't bad and I would have been up for a return visit, but questionable tactics by ownership has really dampened any chance for that.
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