These guys were extremely accommodating. We were towing through town when we started having some problems with our truck. Mike answered my call and made my vehicle his priority. Unfortunately the problem wasn't an easy fix and I ultimately needed a new transmission. Within an hour of leaving Sun, I was having my truck towed to the dealership. This was hard to stomach after spending over $700 at Sun Auto. When I asked at the dealership, the employees there stated that Sun Auto is extremely reputable. Based on their customer service I would return.