I had been giving my poor Etta James hair cuts on my own and trust me I know the task that it takes to do it. I wanted her to get pampered so I called Best In Show and they happily scheduled a same day appt for her. The staff was very inviting and I felt very comfortable leaving my furry baby. When I picked her up she was beautiful! Super happy and you can tell she was feeling fancy! I will happily recommend Best In Show to all my friends who are doggy parents!