This is the 3rd Roy's location that I've been to. My husband and I visited for our anniversary and enjoyed the experience overall.
Our waitress was so nice and very informative about the menu. My husband and I normally don't drink when we go out to eat but he decided to go ahead and order a beer. He asked for a "Dos Equis" and they let him know that they didn't carry that brand. He decided to go for his other favorite beer, Blue Moon, which they did carry. Sadly, the beer never came. Our waitress must have forgotten. The group that she was serving next to us was ordering so many drinks and so many menu items so she might have felt the tip over there was going to be higher and proceed to neglect us a little bit. Not a big deal.
The food was really good and we, of course, ordered the chocolate souffle. Unfortunately, when I cut into the souffle, the chocolate didn't ooze out like it normally does. It was certainly over-baked. Again, not a huge deal as I've had it in the past and it's always been incredible. I'm sure it was just a fluke.
Could our service and experience been better? I think so. Will be go back? Certainly!