I was set up with this company through my home warranty company. They contacted me within the promised time frame and I was able to set up a time for them to come out pretty easily.
Right away Rick started walking around my garage saying "Oh my God" over and over again. Tired of the drama I asked him to let me know what he thought the problem was and how we could fix it. The reason I called him was to fix my garage door, not to demonstrate his ability to be dramatic. He carried on a little longer before rattling off about five problems with the garage door.
While he called the home warranty company he stuck his company's sticker in the middle of my garage door and threw the trash on the ground. Fortunately, I was able to remove this sticker so the next owner of my home doesn't think this is a good company to call.
Now that he was talking to the warranty company he narrowed to one problem with the garage door. Of course my warranty company wasn't going to cover the issue so I figured this was a good time to pay my copay and send Rick on his way.
At the end of the day I paid the warranty deductible, wasted an afternoon to be home for this call, and still had a broken garage door. I ended up finding a reputable company that fixed the garage and has great customer service. I reviewed the company worth using with five stars if anyone is looking for a good company.