We tried this out from a Groupon 3 years ago and had a date night. It was a blast! We have taken our visiting family members, and every time the staff is super helpful, friendly, and so much fun! Keith (the catcher) is very encouraging and always smiling. Stefan, the owner is a great teacher and gives step by step instructions. They give time for each person to acclimate to whatever level they are comfortable doing. They even have a GoPro set up to watch ypurself after and see how you did! I will return yet again!!!!