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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • DO NOT USE THIS COMPANY... I purchased a Groupon for 4 hours of cleaning with 2 cleaners and attempted to schedule my appointment online (like it says you have to on the Groupon) and their website was down for weeks. When I finally was able to get ahold of someone in their office, they told me that I had to schedule an appointment online and they said that the "glitch" on their website had been fixed. I was finally able to schedule my appointment online (I had to take a day off work because of their 4 hour arrival window), and they contacted me and said there was a "glitch" in their scheduling system and they had to reschedule my appointment, so I rescheduled and took yet another day off work and AGAIN they called the day before my appointment and said there was a glitch in their scheduling system and they were coming the day AFTER I was scheduled. I said, NO you either come on Thursday like I was told I was scheduled OR I will request a refund from Groupon. They told me that they wouldn't have anything available to reschedule me until after the holiday's so I emailed Groupon. After I sent this email to Groupon, The Cleaning Solutions called me and said the miraculously had a Saturday appointment available (they previously told me they only worked Monday - Friday, hence the reason I was taking time off of work for them to come out) so I scheduled it. They came out to my house and did a mediocre job, at best. Of the two women they sent, one (Penny) worked her tail off, but the other one kept having to take breaks and just kind of walked around the house pretending to dust things. After four hours they were able to get 2 1/2 bathrooms sort of clean, a couple baseboards wiped down, and the kitchen cabinets wiped off (although I have to go back and redo them because they did a horrible job). SO, the Monday after they came out, I received an EXTREMELY rude phone call saying that I owed the company $356 for their 4 hours of cleaning because the Groupon I gave them had been refunded and that I KNEW about it and was trying to scam them. Come to find out, Groupon HAD refunded my money and the email I received went into my Junk Folder so I never saw it. This company emailed me multiple times saying that they were going to turn me over to a collection agency, and I told them I would contact Groupon to get the refund reversed... Which I was able to do (Groupon is AMAZING) and the voucher was reinstated. I emailed the company about the voucher being reinstated and they never responded. I finally got an email saying that my "account was under review" and they'd let me know if it had been resolved. They are SHADY and do a horrible job cleaning. DO NOT USE THIS COMPANY!!!
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