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  • So I've come here multiple times. I think the only reason I come here is for the Horchata drink to be honest because it's made by a machine (not them). They take FOOOREEEVVVERRRR to get my food. This is supposed to be fast food. Quick! I'm not in a full service restaurant that I have to wait 20 minutes for my food. The place in the kitchen is a dump. I know since they leave the door open on my way to the restrooms (which you should stay away from). Chemicals next to prep table (near food!!!) NO BUENO! Meat was sitting out in the back. I'm not sure how long that was there. I'm going to give them the benefit of the doubt. They have terrible, terrible service. It is always a girl with no uniform wearing regular unprofessional clothing . I'm not judgmental, but she has bracelets and rings on. When you work in food service, you are NOT allowed to have jewelry anywhere near your hands. She could pass on germs and bacteria from the jewelry onto the food. Ok fine. But when someone touches their face and hair and then goes back in the kitchen without washing her hands? I kind of shutter. I've worked in restaurants for so long, that it's just hard for me to NOT notice bad hygienic practices even if to the average person, seems pretty picky. Hey, at least i know the Maricopa County Food Code! She always takes my order like, "Ugh, I can't text and I have to take your order????" I once ordered tacos and it was filled with guacamole. Don't get me wrong I love guacamole, but when I order carne asada tacos, I want to taste the meat, too! So I told the girl, excuse me but...these are waaay overpowered by guacamole. She says "sorry, I cant make you new ones." WHAT? Seriously? You served me bad food, and I came here for a decent meal. She said, "do you want me to pick off the avocado? Well, actually, you can do it yourself?" Well.Okaaaaay? Thanks....I'll eat disappointed. I don't know why I deal with terrible places that don't care about the customer. I think it's just become it's the norm with fast food. Anyway, it's not really worth coming here.
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