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| - Yeah, if you're thinking of making this your home pharmacy, pick another one; it would be worth the longer bus/car ride. The staff is incompetent when it comes to the simplest things. Don't get me wrong, sometimes the staff is OK, like the gentleman who described the medicine to my mother once or the other gentleman who administered my vaccine earlier in the year. I'm pretty sure these are the actual pharmacists. Basically, all the women who work here act like it's utter hell working there, it shows on their faces. Almost as if they were forced to work there. Pretty sure those two amazing employees who helped us in the past are relocating because the majority of the staff seems to have a stick up their arse.
The experience was this: After being on hold for 30 minutes, I decided I would just drive over to ask my question, I thought they might have been swamped. No biggie. I get there, it's completely empty. "Alright," I thought, and continued to ask my question. I was attended by a younger, Asian woman and all was well; told me to move to the drop off area and I did. Some other woman asked me what the matter was and I began to explain to her, VERY CLEARLY AND POLITELY, the issue I was having since I was going in on behalf of my ma who was working at the time. The entire time she was being condescending, obviously pretending to listen to my issue, letting me know that there were instructions in the prescription. No duh. By then, I had gotten my answer but not after facing the wrath of someone who obviously didn't want to be there in the first place because like most people at these places, they don't want to be there.
Watch out for the older, Asian woman with the dramatic lipstick, she was the one that attended me. Really needs to work on listening and not so much speaking before thinking. Good luck to anyone that decides to come to this pharmacy.
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