I bring my dog here basically weekly. My dog LOVES coming here. I have a large dog and when we enter the facility he pulls me straight to their entrance door and once one of the employees grabs his leash they tend to go for a ride because he pulls them right to yard for large dogs. I watch him through their video system and the staff does a great job with all the dogs. As far as the spray bottles, who cares, it is water and not going to bother him. My dog is like a kid to me (and acts like one at times) and if a little water takes him out of whatever mind frame he is in so be it. Do I want my dog eating while he is there not really, if he gets a snack fine, but he gets fed very well at home, so 5-8 hrs. of not eating isn't a problem.
The best part is when he gets home, he done for the night. He eats and basically sleeps the rest of the night. Totally exhausted!
The owner and staff are very friendly.