Oh boy - how this pains me! I am bachi burger lover....I gave the other location 5 stars!
Well the new location just doesn't have it together yet. I've been twice. On the first visit we didn't have any problems. We tried the Myagi-san?? Grassfed beef burger. It was delicious.
Our last visit was such a mess that it would leave a sour taste in anyone's mouth. I was disappointing because we had a first timer along and I had been raving...needless to say, she wasn't impressed.
Both times I've been they have switched servers on us mid-meal. This seems to cause a little too much confusion. Our edamame took 30 minutes. That is just a wee excessive for edamame. We ordered tea, never got it, but were still charged for it. My hubby didn't get peppers on his burger so they said they would get him some - everyone finished eating and his burger was cold and still no peppers. They never even ordered them. Just one thing after another, It was frustrating.
The food was still great. I tried the chili chicken app, it was lightly breaded and flavorful. I also tried the toasted marshmallow and salted caramel milkshake - very tasty!
I won't give up on bachi burger but they need to get it together over there! At this point I'd probably drive the 25 miles across town to ensure a good experience.