Tonight I felt like siulongbao and so I came but I ended up leaving with no siulongbao in my tummy.
I have no doubt in their food. Even after they jacked up the price, I noticed that they slightly improved the quantity to make up for it e.g. more green onion and more dried shrimp in my noodles.
So it's all fine.
But tonight the service TOTALLY failed.
We each ordered our own bowl of noodles and also a siulongbao to share. After we finished with our noodles the slb was still not here. Usually all the food came at the same time.
So we waited and still not here... We even heard other tables waiting for their slb.
We asked and waiter and he said there's no missing order you have to wait.
So we waited.... AND strange things happened
I saw slb went to another table and those customers came later than us.
And I called another wait staff... She saw me and then she went straight to the kitchen so I thought she knew we were waiting and went to check on our order but she didn't come out with our slb nor did she come to our table again... Basically she just ignored us.
So I decided not to wait after we saw yet another table got the slb.
I went straight to the counter and another slb went by and I thought oh maybe it's going to my table but nope it went to the table next to us who also came later than us.
Not exactly sure what's wrong with their kitchen or steamer but that's not the main point....
Regardless of what's going on in the kitchen, I deserve to be informed rather than ignored. No apologies no thank you whatsoever.
U may say shouldn't expect any services at a Chinese restaurant. I guess.... Then don't expect me to tip you nor my visit again.
***
Came here on a Friday weeknight at around 630pm; not filled; seated right away
Food for two people: we had four different Siu long baos: one original; one crab; one seafood; and one pan fried. We also ordered a rice cake and a wo tip (pan fried dumpling).
The Siu long baos were still at promotional prices.
They are really pretty good. Piping hot and each bao had a spoonful of juice. Personally I find the seafood one and crab one a bit fishy so original one is my fav. Wo tip was also juicy. Rice cake was quite flavorful.
Rice cake was 6.99 but it's not a huge portion.
Overall it's $13 pp which is reasonable. But maybe another story when the promotion is gone.
For service: I don't even need to say a word to the server because they have this little piece of paper for you to order! You just write down the number of the dish! And the menu is full of pictures too. So i don't really need to interact with them lol.
Overall it was a pleasant and satisfying visit.
Pictures to follow.