I saw the promotions for the Clean Diesel event in April; I went in to the dealership about mid-afternoon on a Saturday to inquire about more information. Tim Regan was my Sales & Leasing Consultant; he asked me about my driving habits and needs and then gave me suggestions on what the best car to fit me would be. During the test drive, Tim was friendly, personable and gave me information about the car, the company and himself personally.
I decided to purchase a 2014 Jetta. Tim knew I was in the middle of hellish week as busy season was wrapping up at work. He was patient with my lack of free time and worked around my schedule to get paperwork signed. I took the car home that night. The next day, Tim, came to my work place (bringing me my favorite Starbucks drink!) to pick up the car and take it back to the dealership for cleaning and detailing.
When Tim brought back my shiny, clean car, he spent a hour with me, walking me through all the features, explaining the little details and answering all my questions. I was so comfortable with him and even happier with my purchase.
I have now had the car a week and I could not be happier with the car and and my positive Zimbrick experience.