| rev:text
| - First of all, this place wasn't very easy to find! We went looking for them a few days ago and couldn't find them, so we ended up going to a competitor. Even their Facebook and Twitter are no more specific than "Miracle Mile." I sent them a message on Twitter but they didn't respond. Finally, a friend tipped me off that they were hiding on the back side and in-between the Starbucks and the new pizza place.
Visited tonight and found a good parking spot, so that wasn't a problem. The shop was pretty busy and the layout a little awkward--traffic jams near the register and where they keep the cups due to the diagonal placement of the toppings bar. One thing that we found a little off-putting was the (I assume) manager, who was hovering behind the counter and watching everyone very intensely. It was hard to tell if he was trying to keep an eye on the employees (who all seemed to be doing a great job but were very busy) or the customers. It gave off a sort of unwelcoming vibe which was unexpected in such a cute little shop.
Sample cups were kept behind the counter and when I did see someone ask for one, the employee insisted that she would get the sample. A bit strange, but okay. I didn't feel like keeping one employee busy sampling several flavors so I went with what was easy--the chocolate and the dulce de leche yogurts. I do feel like their flavors are stronger than other places I've been lately, so that's a bonus.
I also enjoyed the variety of toppings--waffle cone bits are genius!--but missed the cereal toppings that I've seen elsewhere. Everything was mostly replenished and very clean. The scoops were a little small and awkward to use and it seemed like they caused spills occasionally. They do have a variety of sauce toppings--when we were there they had butterscotch, chocolate, peanut butter, and marshmallow creme. They also have punch-cards that you get when you check out so you can accumulate rewards, which is nice.
They had an okay amount of seating but I did see a lot of people heading back out to their cars since the three tables were full. As I finished my yogurt, my friend pointed out that they had free wi-fi. I hadn't noticed, but sure enough, a sign by the door was announcing just that. I tried to connect to it, however, and found that it was password-protected. On the way out the door as I got closer to the sign I noticed the tiny print below that said to contact the manager for the password. That seems to defeat the purpose of having "free wi-fi" to begin with, especially combined with the forbidding manner of the guy who hovered behind the counter watching everyone like a hawk constantly. Either unlock it and implement one of those "I agree to the terms and conditions" welcome pages, or don't bother. I can't imagine too many people are going to bother asking.
Anyway, on virtue of the yogurt and toppings alone, it's a good value and a nice treat. Location is so-so, and the employees were great, but the weird situation with the manager and the wi-fi left me with a bit of a strange taste in my mouth. Would still go back, but if the little things that make you feel sort of unwelcome are still happening in a month or two I'll probably end up favoring the guys just down the street...
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