BY far, Marshall has been one of the nicest, most considerate mechanics I have ever done business with. My volvo 940 had the check engine light on and needed to get smogged, so I desperately needed to find someone who could figure out what was really wrong. Last year I took it to a Midas and after a 200 dollar check engine diagnostic they couldn't tell me what was wrong. My cooling fan had also gone out and several different friends of mine had rigged in a manual switch to keep the car from overheating. When I took the car to Marshall he was able to pinpoint the 2 sources for the check engine light- the voltage drain on the battery from the switch & an overly sensitive knock sensor. He was able to get the light turned out by replacing the bad sensor and rewiring the fan. I was running out of time to pass my smog and get the car registered and he was so considerate of that fact that he was willing to come in on his day off to help me out. We made plans for one day when I had to work, and he arranged to have his girlfriend drive me, but it fell through due to an emergency. Even so, that was a really nice gesture as he was going to have her take me to work and pick me up again at 5. He really took the time to investigate the engine and figure out what was going on to the best of his ability, and after taking several hours to diagnose and test he was willing to negotiate the already beyond-reasonable price with me. When he didn't have the sensor we needed, he was willing to take time out of the next day to quickly install it for me at no additional charge. He was beyond fair, considerate and actually capable of fixing my Volvo- a car that had stumped several mechanics in the past. His shop is small and can get overcrowded really fast, but he's a great guy and I feel no hesitation in taking my car back to him. It's so nice to have found a mechanic I can trust with my car :}